Configuration
How do I know which product to choose? Can I get help to find the best configuration option for my print job?
You can check on the products we offer from the home page or just click PRODUCTS on top of the page to access the drop down menu. Clicking on the product you want to order will lead you to the configurator, where you will be asked step by step how you want your product printed.
You will find tips and sample picture/video of the material on the configurator when you click on the ↕ or the camera icons.
Still not sure? Don't worry! You can contact our customer service and we will be able to assist you finding the products you like.
What if the quantity I want is not available on the page? Can I upload multiple artwork designs for 1 item in my cart?
1. If the quantity you want is not in the price table, just click on "Add Custom Quantity". If you still cannot add the quantity you need, please contact our Customer Service. 2. No. The quantity you selected is applicable for one artwork only - no changes in text, layout, or design. For example, if you need 1000 name card for 10 names : You will be required to order 10 name cards with 100 pieces each. The same rule apply for the minimum order quantity where you cannot upload multiple designs to make up to the amount.
Can I save my configuration and print the quotation?
You can download a quotation of your configured product by clicking the DOWNLOAD QUOTATION button inside your shopping cart. Clicking ADD TO CART will automatically save the product you configured in your shopping cart. If you are not logged in, the configuration will be saved until you terminate your session. To save the configuration and be able to access it later on (after multiple days), you need to have a user account and be logged in when you add the configuration to your cart. Please note that your quotation will only be valid for 14 days.
How can I access my shopping cart and make changes to it?
If you are not logged into Gogoprint, you can access your shopping cart by clicking the icon at the top right of your screen to review the items that you configured and added during your current session. If you are logged into your Gogoprint account, you can also click the shopping cart icon to review which products you added to your cart not only during your current session, but also during previous sessions. The Shopping cart page lists all the products you recently configured and added to the cart but have not checkout yet. For each product you can see the price, quantity, configuration chosen, as well as the expected production and delivery dates. If you decide not to buy any items that are currently listed in your cart, you can easily delete them by clicking the box in front of that intended product then click "Remove Selected". If you decide to order more of the same item (let’s say you want the same business card but with different names on it), you can use the “Duplicate” button to quickly add them to your cart.