Shipping / Delivery
How do I know if my order has been shipped? How can I track the delivery status?
As soon as your order gets shipped out, you will receive a shipping confirmation email. In the email you will receive a tracking number to track the status of your delivery.
What are the different available production and delivery methods?
Gogoprint offers different production time based on the date stated on our website. However, express order will incur additional cost and the price will be higher.
Does Gogoprint deliver to all of Thailand?
Yes, Gogoprint does deliver to all of Thailand.
Is it possible to change the production and delivery options for my order once the order has been placed?
Once you submit your order, it is no longer possible to change the production and delivery options of your order. Before going on with your order, please make sure in your shopping cart that the configuration, production and delivery options you selected are the right ones. The only option would be to cancel your order before its status updates to processing, and to place a new order. You can always contact our Customer Service to get help on this.
I won’t be at the delivery address that I submitted during the order. What should I do?
Please call our customer service. Our team will happily update the delivery address for your order or make any arrangements with the courier. Just make sure you have your order ID at hand.
Can I submit multiple delivery addresses for an order?
One order can only be associated with one delivery address. So if you want different items delivered to different places, you will have to submit and pay for multiple orders (which can have the same billing address, but different shipping addresses).